O2’s not so simple Simplicity for iPhone

So the magic day has arrived … I’m out of contract on my iPhone 3G *deep joy*

Time to change to a better value tariff so off I headed to O2 in Bolton. I knew what I wanted was a tariff called Simplicity 20 for iPhone … if only acquiring it had been simple. Sadly, it was a complete disaster, for the full horror of the day click here